Got a call this morning from a gas fitter who recommends us. He was at a residence and they were complaining that another company was just there and changed them $450!! He thought that was outrageous. So he told them our price and that we have flat rates and we don’t do the famous up charging that this industry loves. The homeowner was amazed and felt ripped off, they said they’ll definitely use us next time.
I compare duct cleaning to getting your carpets cleaned where they up sell you on: scotch guard, sanitizer, extra couch pillows and $5 per step. The duct cleaning industry loves these extra charges too: per vents charges, cold air returns, heat-pump coils, fan compartment, fan cleaning, sanitizer, different brushes, crawlspace charges etc. We don’t have any of those charges! We do them all for one low price! We’re breaking up the ‘old boys club’ of duct cleaning where they love up selling and per vent charges. Just beware if they want to come and clean your ducts for very little, because up charges is where they make their money, and it can grow to a huge amount of $400 or more!