Shilo Willison came to our house to clean our fireplace, Stove, furnace air vents and dryer vent. She came well prepared, listened to what we needed done, proceeded methodically and appropriately. She was thorough and most pleasant from beginning to end. I would highly recommend her, especially to seniors. I would willingly put in a good word for Shilo and Aero company she works for, when the occasion presents it’s self. Persons like Shilo are a recommendation for the company that hires them.
When I had my flues cleaned Dave noticed that the Chimney was in need of De-glazing. It was a fire hazard and he said that he would do it and not charge for the flue cleaning! He arrived on time and did a wonderful job and was very courteous and explained the whole procedure to me! I will certainly call him next year to have the ducts cleaned and will pass the Aero name onto my friends! Thank you so much Dave!
Great service, great price. Big thanks to Andrew for being so nice and working through the extreme pouring rain on Saturday.
I just wanted to let you know that we were very pleased with the company you chose to do the dryer vent cleaning. The people were quick, efficient, careful and tidy. They were also very pleasant, courteous and polite. I hope you choose them next time their services are required. And of course they did a great job!
I wanted to pass on my comments for the prompt, curteous and professional service I received from your tech. I was MOST pleased and impressed that the technician was female. Keep it up!
I just wanted to thank-you and your technician for doing a great job today! We appreciated her friendly efficient manner and tips for the house. Thanks again
As an old lady in an old house, I have a really short list of people on whom I can rely to keep me secure in my home. With Andrew’s patience and good humor adding to his knowledge, he is very high on that list. I have looked forward to his annual visits over the past seven years.
Shilo did a superb job ( working in a very hot attic) to clean our dryer vent and to carefully remove a sparrows’ nest blocking it from the outside. She then climbed a ladder and relocated the nest and eggs to a tree in our garden! You are so fortunate to have an employee as diligent, polite and hardworking as Shilo. Also, your charge for this service was exceptionally reasonable. Your company will certainly get the highest recommendation from us!
Thank-you for cleaning the furnace ducts! Especially Shaun!
Shilo was here cleaning our dryer and chimney. You have one fantastic employee! She’s just a gem and I have never had such a good job ever.
I do want to let you know that Shilo came by in early January to check and clean 2 flues, one fireplace and one woodstoveThe service was great — on time, very professional, good result. I can’t think of any comment I could make regarding service improvementI have an arrangement with Aero to clean the woodstove flue twice a year — looking forward to it.
The service was amazing. Shilo was at my house today 10 minutes before the 11-12 window I was given for which I was pleasantly surprised! She was professional, super friendly, courteous (took off her shoes & put down a canvas cloth to prepare my chimney to be swept to list a couple of things), and so quick and thorough with the whole cleaning. Also, Aero has a great flat rate for their cleanings so everything is fully transparent. I’m very happy with the superior service I received and will definitely call on them again as well as recommend them to my friends. Thanks Shilo and Aero!
Dave was very professional and knowledgeable!! He explained in detail, how to properly clean, maintain, and get the best efficiency from our wood stove. We will definitely request Dave, as our technician next year.
I was very pleased with Shiloh and nice to see her again–I think she was surprised that I remembered her and addressed her by name when she arrived. She is very good and did her usual great job for me. I have recommended your company to a few people over the last couple of years, and look forward to seeing Shiloh again when it comes time to do my chimneys again.
Andrew comes by every year and cleans my furnace. I found him due to his BBB rating. He’s always on time and it’s easy to book with his office. He goes into my crawlspace to clean out the ducting where other companies I’ve tried in years past didn’t even bother to go in the crawlspace.
They did an excellent job taking time to explain everything they did. Thanks.
Neil was exceptional, Service was clean, neat and complete! I would recommend your company to all.
Thank-you so much! The dryer is working so much better!
Best service I have received in 50 years. I’m a regular customer of Andrew’s and I had a problem with my fireplace damper. He came out on Thanksgiving day to fix the problem so we can have our family Thanksgiving with a fire!
just wanted to pass on the fact that the council at Nautica West is extremely happy with your services. The technicians were very pleasant and professional the entire time. Well Done.
Shilo Willison, the Aero technician, arrived ahead of time, (a nice change for service people) and was professional and amiable in her introduction to us. She was thorough in the work detail, efficient and informative about the procedures. She conveniently replaced a very dirty filter in our furnace and left the workplace spotless. I will highly recommend this technician and her company to my friends. thanks.
Thanks Andrew. Your technician (Shaun) was very friendly, professional and efficient. The place was spotless after the chimney was cleaned.
Shilo was really really respectable and I have passed your info on to my friends who will use you in the future.
I am very pleased, and so is my wife, with your employee Shilo. She did a very professional job on the stove and was clean and careful. She did a wonderful job and we will be using your company from now on.
Excellent job cleaning the furnace, ducts, and woodstoves. I highly recommend this guy. Excellent customer service. Vast improvement from who we used last time.
Dear Andrew, I would like to sincerely thank you for all the good work you did at my place, and for all the advice you offered as well. It was all just great. I will strongly recommend your service to everyone I know. I also want to mention that your personality and character is so wonderful that it was just great to welcome you into my home. Thank you very much for everything,
I just had my ducts cleaned by Shilo. She did a fantastic job and was wonderful, very polite, respectful, knowledgeable and hard working. A great employee to have. Just wanted to let you know. I would have her back in a minute. Thank You for picking great employee’s.